The Management Services Bureau is under the command of Assistant Chief Scott. This Bureau is responsible for coordinating the activities of the Administrative Services Division and the Technical Services Division. In addition to the assistant chief, the bureau is staffed by one captain, two sergeants, seven police officers, one civilian division coordinator, and 66 full-time civilian personnel.
Assistant Chief Scott has served the citizens of North Richland Hills since his employment with the Police Department in 1997 as a police officer recruit. On February 1, 2004, he was promoted to sergeant. In September 2008, he was promoted to the rank of lieutenant followed eight months later with his promotion to captain in May 2009.
Assistant Chief Scott holds a Master Peace Officer License, he is a graduate of the 46th Session of the Senior Management Institute for Police (PERF) in Boston, and the IACP’s Leadership in Police Organizations Program in Plano. He has a Bachelor's of Arts Degree in Interdisciplinary Studies from the University of Texas at Arlington. Assistant Chief Scott is a graduate from the 248th session of the FBI National Academy and recently served on the Criminal Justice Policy Development Committee for the North Texas Region Council of Governments.