City News

Posted on: March 18, 2016

Citizen Survey


North Richland Hills residents continue to see their community as a great place to live. A recent citizen’s survey found that 96% of residents rate the quality of life in North Richland Hills as excellent or good, 94% feel the community is an excellent or good place to raise children and 95% would recommend NRH to a friend or family member as a good place to live.

The survey was conducted by National Service Research of Fort Worth in November and December 2015 using statistically sound research standards. Results were presented to the City Council during a March 14, 2016 City Council Work Session. The survey has a margin of error of 3.2%.

Survey respondents gave high marks to public safety, the library, parks and recreation, garbage and recycling collection, and water service with more than 90% rating each service as excellent/good. Code enforcement and street maintenance were identified as areas needing improvement.

While the city conducts a citizen survey every other year, input from residents is always appreciated. Residents who have a comment, question or suggestion about City services may call City Hall at 817-427-6003 or e-mail

2015 Citizen Survey Results
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