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NRH Food Establishment Inspection Scores


The City of North Richland Hills, Consumer Health Division inspects all food establishments within our city limits including full service restaurants, fast food, grocery stores, convenience stores, child care facilities and temporary food service events. The inspection results are reported using a demerit system (see below) in accordance with the Texas Food Establishment Guidelines. It is important to remember that the scores represent only a snapshot of the facility at the time the inspector arrived. The conditions could be better or worse while an inspector is not present.

Click here to view the list of inspection scores in the City of North Richland Hills. The list includes the name of the facility (in alphabetical order), the phone number, the address and the latest inspection date with the number of demerits (score) received by the facility. The list of scores is updated monthly.

How are the food establishments scored?
Each food facility is inspected and scored on a demerit/point system based on the type of violation the inspector witnesses. Each violation is reported as a "critical" or "non-critical" violation. Inspection scores can range from 0 to 100 demerits.

  • 0 demerits
  • 10 demerits
  • 15 demerits
  • 25 demerits
  • 30 demerits

=     perfect score.
=     meets expectation and no critical violations.
=     satisfactory inspection score with no critical violations.
=     requires a re-inspection of the establishment.
=     indicates serious conditions.

State law indicates that when total demerits exceed 30, "the establishment shall initiate immediate corrective action on all identified critical violations, and shall initiate corrective action on all other violations within 48 hours." Depending on the severity of the violations, immediate closure may be warranted.



What is the difference between a Non-Critical and Critical Violation?
Critical Violations are violations that need to be addressed immediately such as foods not being stored, cooked, or held at their appropriate hot/cold temperature or problems with personal hygiene and other employee activities.

Non-Critical Violations may be related to the building or physical condition of the building or the facility's equipment. These types of violations do not warrant immediate attention or pose any immediate health and/or safety concern.

How often is a food service facility inspected?
Each permitted food establishment is given a "priority classification" based on the type of foods served and the population or age group that the food is being served to. Low Priority establishments are inspected a minimum of 1 to 2 times per year, Medium Priority establishments are inspected a minimum of 2 to 3 times per year, and High Priority establishments are inspected a minimum of 3 to 4 times per year.

  • Low Priority (inspected 1-2 times per year minimum)
    A food establishment that sells only prepackaged foods; prepares and/or serves only beverages or foods with minimal handling. This may include some convenience stores or commissaries.
  • Medium Priority (inspected 2-3 times per year minimum)
    A food establishment that prepares, serves, or sells foods from precooked ingredients with limited handling. Examples include as a retail grocery store, sandwich shop, seasonal fast food, produce market, ice cream shop, bakery or candy store.
  • High Priority (inspected 3-4 times per year minimum)
    A food establishment that prepares or sells foods from raw meats or seafood, extensively handles foods, and serves a highly susceptible population. Examples include a full service restaurant, fast food restaurant, seafood market, fresh meat market, delicatessen, caterer, hospital food service, or nursing home food service.

Questions about the inspection process may be directed to the Neighborhood Services Department, Consumer Health Division at 817-427-6650.