Support Services Department Key Contacts

The Support Services Department is lead by the following team of employees (pictured from
left to right): Rick Hulme, Ken Raney, Tim Doyle and Thomas Powell. Please feel free to contact
us with any comments or questions and we will be glad to assist you. To help us serve you better,
please include your name and address in e-mail correspondence.
Thomas Powell - Support Services Director
Thomas has worked in the Support Services Department since 1987 as superintendent, assistant director,
and director. His responsibilities include both fleet and facility operations. During his tenure, the City fleet
has doubled in size and numerous City facilities have been renovated or constructed. Staying current
with energy efficiency and new technologies is one of the key goals for the department.
Telephone: (817)427-6358
E-mail: tpowell@nrhtx.com
Tim Doyle - Equipment Services Superintendent
Tim began his career with the City in 1988 as a mechanic and worked his way up to the shop supervisor and then
on to Equipment Services Superintendent. He is responsible for the overall management of Equipment Services which
includes coordinating maintenance, procurement, and disposal of vehicles and equipment. Tim also oversees Support
Services operations in the absence of the department director.
Telephone: (817)427-6363
E-mail: tdoyle@nrhtx.com
Rick Hulme - Building Services Superintendent
Rick has been the Building Services Superintendent since 2005. He has over 27 years of experience in the HVAC
industry, including three years of operating his own HVAC business. Throughout his career, he has performed
the duties of general manager at an HVAC company, HVAC technician for the City of North Richland Hills, and
supervisor for the Keller Independent School District. His current responsibilities with the City include
managing the facility and custodial operations as well as the energy management systems. Rick's goals are
to implement energy conservation programs, to maximize the life and efficiency of equipment, and to ensure
that all facilities are kept clean, sanitized, comfortable, and safe for the public and City staff.
Telephone: (817)427-6352
E-mail: rhulme@nrhtx.com
Ken Raney - Project Manager
Ken joined the City in 2000 as Project Manager. His 23 years of experience as a project manager have given him
extensive knowledge of facility maintenance and construction. He is responsible for capital improvement projects
which include renovations, expansions, and HVAC replacement. From writing the specifications for each project to
overseeing the contractors, he ensures the finished project meets all requirements and the customer is satisfied.
Telephone: (817)427-6362
E-mail: kraney@nrhtx.com