Public Safety Media Relations

The North Richland Hills Public Safety Media Office is staffed by a Public Safety Public Information Officer (PIO). The PIO handles media relations for the Police and Fire Departments and is the authorized spokesperson. The Public Safety PIO works directly in the Office of the Public Safety Director and serves as the official department(s) spokesperson for the media and in all matters pursuant to other types of inquiries from various sources. 

The PIO office is not staffed during evenings, weekends or holidays. However, a PIO is always on-call for major breaking news. After hours, the on-call PIO will generally not have information regarding non-fatal car crashes, routine arrests, crimes not resulting in death or critical injury or the status of cases not considered breaking news. 

If you call or email the on-call PIO, please provide a specific topic and deadline information; every effort will be made to return your call as soon as possible. 

PIO Call List: 
1. Weekday hours: Public Safety PIO, Carissa Katekaru 817-427-7076 (office), 817-542-1166 (cell) or
2. After hours/weekends/holidays: PIO Cell 817-542-1166 or Police/Fire Dispatch 817-281-1000

Public Safety Media Guide