Public Information Act 

The Public Information Act provides the public the right to request access to city records either for public inspection or to obtain copies (fee applies).   

A municipality must make a good faith effort to provide access or copies of requested city records in a "prompt" manner.  The Act states "promptly means that a governmental body may take a reasonable amount of time to produce the information, but may not delay."

A governmental body is not required to create new information, do legal research or answer questions. A governmental body is only required to provide access or copies of city records that are already in existence. 

Public Information Request 

To obtain documents, a written request must be submitted by mail, fax, email or in person that includes enough information and detail about the information requested to enable the governmental body to accurately identify and locate the items requested.

• Automated system - see below to submit your request; or
• Mail requests - addressed to the City Secretary and mailed to P.O. Box 820609, North Richland Hills, TX 76182-0609; or
• Faxed requests - shall be sent to 817-427-6016, ATTN: City Secretary; or
  • requests not faxed to the number above will be considered an invalid request
• Email requests - shall be sent to City Secretary
  • requests not emailed to citysecretary@nrhtx.com will be considered an invalid request   

Frequently Requested Records

The city receives the same request each month for various permits and reports.  A monthly report will be generated on the first day of the month for the previous month for the frequent requests below:

Building Permits
Certificate of Occupancy 
High Grass Cases
Structure Fire Loss Report
Substandard Building Active Cases
Utility Billing