Professionalism in Law Enforcement


The North Richland Hills Police Department seeks to maintain public confidence in the ability of the department to investigate and properly adjudicate complaints against its members. A citizen who wishes to make a complaint against a member of the department should contact the department by phone at 817-427-7000 or in person at 4301 City Point Drive. An after-hours concern may be routed through police dispatch at 817-427-7000 for the on-duty supervisor. 


The North Richland Hills Police Department is eager to learn of instances where you feel the officer or civilian employee performed in an exemplary manner. Commendations, like complaints, help the agency gauge overall customer satisfaction with our performance. We encourage you to call us at 817-427-7000, write us, or email us with your opinions, no matter how they relate to the department and its employees.

To send an email commending an officer or police department employee, please complete the online Commendation Form.