Tarrant County Coronavirus Hotline
April 3, 2020
Declaration of Local Disaster Amended
Today Mayor Trevino signed a fifth amended declaration of local disaster, which the City Council will consider extending during a meeting at 6 p.m. on Monday, April 6. Read the latest declaration here.
Update from Republic Waste: Bulk & Limb Collections
Beginning next week, Republic Services resumes collection of bulky household items and bundled tree limbs with a special pickup each Wednesday throughout the city. However, they will not be picking up bagged grass or leaves at this time. We anticipate collection of bagged yard waste to resume in the near future.
Please place bulky items and bundled tree limbs out for collection only on Wednesdays. Bulky items over 50 pounds will not be collected. If you have bulky items that can wait for collection, please do not set them out during this time. Be mindful that Republic is being strained by staff shortages and we do not want to overwhelm this essential service.
On your normal collection days, crews will continue to focus on regular household waste.
Republic has made these changes in their service delivery due to the increase in trash quantities, as well as a decrease in staff. With families at home practicing social distancing, there has been a 40% increase in household trash volumes. We appreciate your patience and understanding as we work through this crisis together. Our goal, as well as Republic’s, is to get back to normal operations as soon as possible.
NRH Leaders Urge Continued Action
With more than 325 cases now confirmed in Tarrant County, including 7 in North Richland Hills, Mayor Oscar Trevino and Mayor Pro Tem Rita Wright Oujesky urge residents to continue efforts to stop the spread of coronavirus.
UPDATE: New numbers were released a few hours after we recorded this message. There are now 383 cases in Tarrant County, including 8 in NRH. Find daily updates from Tarrant County Public Health at http://access.tarrantcounty.com/en/public-health/disease-control---prevention/coronaviruas.html.
April 1, 2020
Avoid Over Purchasing
During this time of social distancing, send only one member of your household to the grocery store to pick up essentials once a week. Get what you need, but refrain from over purchasing. Save some for your neighbors. Grocery stores will remain open and shipments will continue flowing. Stay home, be safe and we’ll all get through this together. #NRHtogether
March 31, 2020
Governor Abbott Issues New Executive Order
This afternoon Gov. Greg Abbott issued a new Executive Order relating to activities during the COVID-19 disaster. The new statewide order goes into effect at 12:01 a.m. Thursday, April 2, and extends through Thursday, April 30, 2020. Many of the items in the statewide order are already in place in our community, per the local disaster declarations approved by Tarrant County and the City of North Richland Hills earlier this month. You can view the statewide order here. A list of essential services specified in the Governor’s Executive Order can be found at www.tdem.texas.gov/essentialservices/.
Internet Service Resources
Many communication companies are offering to help families concerned about internet connectivity during this time. The NRH Library has posted a list of available options on their website.
March 30, 2020
Stay Home Reminder
We’ve heard from several of you today that there were lots of folks at the big box stores in NRH over the weekend. So we are urging everyone, before you leave home again, ask yourself “Is this trip really essential?” Staying home now will help return our community to normal as quickly as possible. You should only leave the house to:
- Buy food and essential supplies;
- Go to the doctor or pharmacy;
- Exercises outside;
- Take care of a loved one in their home;
- Go to an essential job.
And when you must make an essential trip or exercise outdoors, remember to limit contact with others by keeping 6 feet apart. Stay home, be safe and we’ll all get through this together. #NRHtogether
Message from Parks Department
While we know that everyone is enjoying being outside right now, please practice responsible social distancing. Don’t use trails if you’re exhibiting symptoms, avoid congregating in groups and maintain social distancing. Please follow current CDC guidelines to protect your health. Also, if you take a pet outside of your home, they MUST remain on a leash and you MUST clean up all waste after your pet per City of NRH Ordinance 62-11. Thank you for being good stewards of our neighborhoods and trails at this time. Be safe, be well. #NRHtogether
Declaration of Local Disaster Amended
Today Mayor Trevino signed a fourth amendment to the city’s declaration of local disaster, adding the sale or transfer of firearms or ammunition as an essential service. Read the latest declaration here.
March 26, 2020
Declaration of Local Disaster Amended
This evening the North Richland Hills City Council approved a third amendment to the city’s declaration of local disaster to incorporate language from Tarrant County’s recent “Stay at Home” executive order and clarify restrictions for local North Richland Hills businesses. You can watch the Council discussion below and read the amended document here.
There are now three cases of COVID-19 confirmed by Tarrant County Public Health in North Richland Hills and 100 in Tarrant County. Together we must continue to do our part to protect our community and slow the spread. Stay at home except to work at an essential business, get food and other essential supplies, visit the doctor, care for a family member or pet in another household, and engage in outdoor activity (for example, walking, biking, hiking, or running) with social distancing. Limit contact with others outside your household as much as possible. Wash hands often and encourage others to do the same. Cover coughs and sneezes. Avoid touching your eyes, nose and mouth with unwashed hands. Disinfect surfaces that are touched often. Stay home and contact your doctor if you are sick. Stay home, be safe and we’ll all get through this together. #NRHtogether
March 25, 2020
Message from Police Department
We’ve seen some rumors circulating on social media that officers are out stopping people simply for being out on the road or asking for "papers." This is not true. We realize that some people have to go to work, run to the grocery store, the doctor, grab some food (to-go!) or get some fresh air (social distancing!) - We’re here to keep our community and first responders safe. Let’s work together! Try to limit your travel as much as possible so we can work to #FlattenTheCurve!
Message from Animal Services
During this challenging time, it’s as important as ever to ensure we’re being good pet neighbors, even when we’re social distancing. Being a good pet neighbor means ensuring that our pets aren’t causing a disturbance for everyone that lives around us with excessive barking. Read the message from our Animal Services Manager to pet owners here.
Message from NRH Library
If you have a NRH Library Card, you might already know about all of our awesome digital materials. But, did you know we also have digital Library cards available to all Texas residents? Our digital cards are great for those who haven’t received a physical library card with us and want to sign up to access our eBooks! Learn more and sign up at https://library.nrhtx.com/290/Stream-Download.
March 24, 2020
Tarrant County Issues Stay at Home Order
Tarrant County this morning issued a “Stay At Home” order, asking residents to leave their homes only for essential activities like shopping for food, going to work and engaging in outdoor activities with safe distancing from others. The order closes non-essential businesses to the public, though staff members are allowed to maintain basic operations. Also prohibited are public and private gatherings occurring outside a single household; in-person religious worship services, though staff can be on site to produce, record or stream services to viewers at home; elective medical, surgical and dental procedures; and visits to nursing homes, retirement and long-term care facilities with the exception of providing critical assistance or end-of-life visitation. View the county order, including the list of essential businesses, here.
May 2 Election Postponed
Due to the coronavirus pandemic and state and local emergency declarations put in place to help stop the spread of the disease, the North Richland Hills City Council voted to postpone the May 2, 2020 Special Election for street improvements. The election will move to the next uniform election date, occurring on November 3, 2020, unless an earlier date occurring after May 2 is authorized by the governor. View the City Council memorandum and resolution regarding this action here.
Republic Waste Temporarily Suspends Bulk & Brush Collections
Republic Services would like to thank our residents for their patience and understanding while crews work diligently to collect the additional curbside trash generated with so many families practicing social distancing at home. Due to a reduced workforce and increasing curbside set-outs, until further notice Republic Services will no longer be collecting bulk, brush and limb debris curbside. Instead crews will continue to focus on the increased residential volume to keep our curbs clean. During this time we would like to remind our residents to please bag and tie trash before you place it in your can to keep crews safe while handling household wastes. Recycle can still go loosely in the recycle cart, since it is collected by a mechanical truck and the trash crews do not come in contact with what is inside the recycle cart. The City of North Richland Hills is in constant communication with Republic Services and we will continue to keep our residents updated on any impacts to curbside collection services throughout the pandemic. Missed collections can be reported to Republic Waste at 817-317-2450 or online at www.nrhtx.com/requesttracker.aspx.
March 23, 2020
Declaration of Local Disaster Amended
This evening the North Richland Hills City Council approved a second amendment to the city’s disaster declaration which is effective at 11:59 p.m. on March 23, 2020. The amendment incorporated language from the county’s latest declaration, as well as other additions to clarify restrictions for local North Richland Hills businesses. View the 2nd Amended Declaration of Local Disaster. A summary of the restrictions are shown in the North Richland Hills Disaster Restrictions Chart. The declaration will be effective through April 13, unless otherwise terminated or extended by the City Council. View the City Council meeting.
Additionally, per order of the City Manager, the following remain closed to the public until further notice: City Hall, Municipal Court, Library, NRH Centre and Grand Hall, Senior Center, Animal Adoption & Rescue Center, Richland Tennis Center, Iron Horse Golf Course, Tipps Canine Hollow Dog Park and all playgrounds, pavilions, athletic courts, athletic fields and restroom facilities at NRH parks. As a reminder, city services remain available online and by phone and public safety services continue without interruption.
March 21, 2020 Update
Tarrant County Restrictions Amended
Tarrant County has amended its disaster restrictions, effective at 6 p.m. on March 21, 2020. The amendment added that all in-person worship services are no longer permitted and added hair salons, barber shops, nail salons, spa and related personal care businesses to the list of non-essential retail establishments that are closed. Refer to the county’s Disaster Restrictions Chart for a full list of current restrictions.
NRH Dining Guide
With restaurants now limited to providing only take out, delivery or drive-through services, please consider supporting our local NRH businesses if you are going to order take out. North Richland Hills is home to over 140 dining establishments that offer a variety of cuisines. Our NRH Dining Guide lists them all, with phone numbers and website addresses, in addition to whether the establishment normally delivers or provides take out. Given the current situation, however, the delivery and take out columns may not be up to date. So if in doubt, please give them a call or check their website. Thank you for supporting our NRH dining establishments and doing your part to practice social distancing during this time.
March 20, 2020 Update
Declaration of Local Disaster Continued & Amended
This morning the North Richland Hills City Council held a special meeting to amend the Declaration of Local Disaster issued by the Mayor, and extended it for not more than 60 days. It mirrors restrictions enacted earlier this week by Tarrant County for restaurants and businesses and adds other provisions for city facilities and gatherings of people consistent with the Executive Order issued by the Governor on March 19, 2020. This includes:
- Closure of Tipps Canine Hollow Dog Park, all playgrounds, pavilions and restroom facilities located at City parks, and Iron Horse Golf Course, effective at 11:59 p.m. on March 20, 2020 until further notice. The following facilities also remain closed to the public until further notice: NRH City Hall, Library, NRH Centre and Grand Hall, Senior Center, Animal Adoption & Rescue Center, Richland Tennis Center and NRH athletic fields. As a reminder, city services remain available online and by phone and public safety services continue without interruption.
- Limits the size of gatherings to no more than 10 people and mandates the cancellation of all such gatherings of more than 10 people.
- Restaurants may only provide take out, delivery, drive-in or drive-through services.
- Closure of bars, lounges, or taverns; amusement and entertainment venues or uses; theaters; gyms and private clubs.
- Limits the occupancy of event centers, hotel meeting spaces and ballrooms, retail sales and services, convenience stores, plazas, places of worship and malls to 50% occupancy as set forth on the business’ certificate of occupancy or 125 individuals, whichever is less. This 50% occupancy limit does not apply to any business not listed above, including office buildings, government buildings, critical infrastructure such as transit facilities, residential buildings, grocery stores, manufacturing and industrial locations, non-profit service providers, homeless and emergency shelters, day cares, and medical facilities.
- Sets forth strong recommendations for the purpose of mitigating the spread of COVID-19.
Please refer to the 1st Amended Declaration for full details. The restrictions will remain in effect through May 20, 2020 unless repealed by the City Council prior to that time.
March 19, 2020 Update
First Positive Coronavirus Cases in NRH Announced
Tarrant County Public Health issued a press release this afternoon regarding positive cases of coronavirus, including 2 in North Richland Hills. The City of North Richland Hills reminds everyone to continue to follow basic preventive measures to protect from COVID-19 and other respiratory viruses. These include:
- Limit contact with others as much as possible through social distancing.
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Stay home when you are sick. If you have trouble breathing, or a persistent fever, call your primary care provider.
- Cover your cough or sneeze with a tissue or your sleeve.
- Frequently clean and disinfect touched objects and surfaces.
Tarrant County Press Release
March 18, 2020 Update
Restaurant & Business Operations
We know you have questions about restaurants and other business operations within our city. North Richland Hills’ Declaration of Local Disaster for Public Health Emergency states that we will follow the recommendations of Tarrant County. Amendments to North Richland Hills’ Declaration of Local Disaster are currently under review and we anticipate to have an announcement on Friday. Tarrant County amended its emergency declaration this afternoon: Tarrant County Amended Declaration of Local Disaster.
Message from Mayor Oscar Trevino
Message from your NRH Library
We’d like to take a moment to thank you for all of your adaptability and patience during this evolving situation. We know that it can be confusing having our current services change so frequently, so we wanted to send a comprehensive list of all of the current changes.
- The Library is closed until April 1, 2020.
- Curbside pickup is no longer available.
- As of 9:00 a.m. March 18, our book drop is now closed.
- Please do not return any Library materials at this time. We are working to extend all current due dates, including interlibrary loans.
- No fines will be accrued during this closure.
- The Library will suspend all meeting room bookings, events, classes, and programs through May 1, 2020. This includes storytimes and toddler time.
Thank you for your patience as we work to best serve you during this challenging time. We are floored by the outpouring of support so far and are grateful for the opportunity to serve the North Richland Hills community.
March 17, 2020 Update
Message regarding Trash Service
The City of North Richland Hills and Republic Waste Services are asking residents to make sure that all household trash is bagged and tied before placing it in your trash can or on the curb. Doing this helps to protect our trash collectors from the spread of germs and also keeps litter out of our neighborhoods. Since recyclables are collected by an automated truck, they do not need to be bagged and you can continue placing directly into your recycling cart. As trash and recycling service continues, Republic Waste is committed to the safety of our community and their employees and appreciates your cooperation.
Message from NRH Municipal Court
All court hearings through April 1 have been reset. Any who was scheduled to appear in court during this time will be notified by mail of their new court date and time. Please keep an eye out for this mailing and contact the court at 817-427-6700 with any questions.
March 16, 2020 Update
Message from your NRH Police & Fire Departments
In an effort to protect our employees and the citizens we serve, our teams have implemented enhanced screening procedures when you call for assistance. Our dispatch team has additional screening questions and would like to know if you have experienced fever, a cough, or any recent travel. The responding paramedics or officers may be seen wearing extra Personal Protective Equipment (PPE) as a precautionary measure to keep you, as well as our team, safe. We’re all in this together, and we remain committed to our duty to serve this community by providing 9-1-1 dispatch services, as well as emergency police, fire, and EMS services without interruption. During the closures and recommendations of reduced public exposure, please consider using some of the online resources we have available. Many of the things you come to our main headquarters for can be done via computer. You can also file non-emergency police reports by phone – just call dispatch 817-281-1000.
March 13, 2020 Updates
Declaration of Disaster
This evening, North Richland Hills Mayor Oscar Trevino signed a Declaration of Local Disaster for public health emergency to minimize the potential impact of COVID-19 (Coronavirus) in our community. The declaration enables the City of North Richland Hills to become eligible to seek emergency assistance if needed in response to impacts of the global outbreak of COVID-19. There are no reports of coronavirus in North Richland Hills currently and we are making every effort to keep it that way. The declaration of disaster will last for the next seven days unless otherwise extended by the City Council.
Both President Donald Trump and Governor Greg Abbott issued National and State emergency declarations earlier today allowing federal and state assistance to areas affected by COVID-19 as it continues to impact the United States. Tarrant County Judge Glen Whitley has also signed a declaration of local disaster due to a public health emergency. A public health emergency declaration assists federal, state and local government in securing supplies, equipment, and funding to respond to and recover from emergencies.
NRH Facility Closings
After an extensive review of all city operations and in accordance with recommendations by Tarrant County Public Health Department issued March 13, 2020, the following City of North Richland Hills facilities are closed to the public effective at the close of business on Friday, March 13 and will remain closed until April 1, 2020. All city business is encouraged to be conducted online, by email, or by phone. All NRH Police and Fire operations remain unchanged. Please see the listings below.
The following facilities are closed to the public until April 1, 2020:
- NRH City Hall, 817-427-6000
- NRH Water Department, 817-427-6200
- NRH Municipal Court, 817-427-6700
- NRH Animal Adoption & Rescue Center, 817-427-6570
- NRH Neighborhood Services, 817-427-6650
- NRH Development Services (Permits & Inspections), 817-427-6300
- NRH Library, 817-427-6800
- NRH Centre, 817-427-6600
- NRH Grand Hall, 817-427-6640
- Richland Tennis Center, 817-427-6680
Additional NRH closures and cancellations:
- NRH Senior Center closed until May 1, 2020
- City sponsored special events cancelled through May 1.
- Library meeting room bookings, events, classes, and programs are suspended through May 1. This includes storytimes and toddler time.
- NRH Centre indoor recreation programs and classes canceled until May 1.
- All NRH athletic fields, athletic field reservations, and pavilion reservations are canceled and closed until April 1. Please contact 817-427-6620 for athletic fields and pavilion information.
Please visit our department directory for contact information. Call the department directly or call 817-427-6000 to be directed to the appropriate personnel. Frequent evaluation of operations will be ongoing and any extension of these closures will be communicated through this website and city social media pages.
Our number one priority remains the well-being of our citizens and employees. The City of North Richland Hills is taking every possible precaution to protect our community. The City of North Richland Hills is working closely with the Tarrant County Public Health Department, the CDC and Texas Department of State Health Services to stay up to date on this evolving situation through daily conference calls. We are also updating our response / contingency plans and providing outreach and education as needed to ensure North Richland Hills is prepared to deal with COVID-19. All citizens are encouraged to follow the CDC guidelines concerning the COVID-19 virus listed below. If you have questions regarding COVID-19 or public health issues, please call the Tarrant County Coronavirus Hotline at 817-248-6299.
Stop the Spread of Germs - March 5, 2020
Tarrant County Coronavirus Hotline: 817-248-6299
While North Texans remain at low risk for the novel coronavirus (also known as COVID-19), health officials recommend everyday preventive actions to stop the spread of germs and stay healthy.
Coronaviruses are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Severe Acute Respiratory Syndrome. A novel coronavirus is a new strain that has not been previously identified in humans. At this time, CDC believes that symptoms of COVID‑19 may appear in as few as 2 days or as long as 14 days after exposure. Patients with COVID‑19 have reportedly had mild to severe respiratory illness. Symptoms can include fever, cough and shortness of breath.
The best way to prevent the spread of respiratory viruses, including coronavirus and influenza, is to practice everyday preventive actions:
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing or sneezing. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60 percent alcohol.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
The City of North Richland Hills is working closely with the Tarrant County Public Health Department, the CDC and Texas Department of State Health Services to stay up to date on this evolving situation through daily conference calls. We are also updating our response / contingency plans and providing outreach and education as needed to ensure North Richland Hills is prepared to deal with COVID-19.
For more information regarding novel coronavirus activity in the United States, please visit the following websites:
If you have questions, please call the Tarrant County Coronavirus Hotline at 817-248-6299.