Talent, experience and diversity … that’s what it takes to deliver the wide variety of services the city provides every day, and to carry out the City Council’s goals for our community. Diversity, experience, and skill are values that your City Council has long prioritized. As a result, the North Richland Hills staff leadership team is a passionate group of distinct individuals with depth of knowledge in their fields. They are people who are committed to providing excellent service to all residents, businesses and visitors while being good stewards of the resources entrusted to them. We invite you to get to know your NRH staff leadership team. Over the next several weeks, we will introduce you to our different team members and share how each helps to make North Richland Hills a great place to call home. Please check back weekly to meet more members of our team.
September 18, 2020
Get to Know Your City Manager
Today we are highlighting NRH City Manager Mark Hindman. Mark oversees the day to day responsibilities of the city and ensures the City Council’s goals and policy objectives are carried out and administered effectively. He has served as our City Manager since 2009.
“It is a privilege to work with the City Council and to lead a talented and dedicated team of city employees in delivering services the community depends on. We are committed to putting citizens first and making sure North Richland Hills is a community that all residents are proud to call home.”
Mark leads the operations of all city departments through administrative and budgetary processes and guides staff to ensure that city services are in line with the priorities of the City Council and community. He is known for his innovative, data driven and forward-thinking mindset with a strong focus on financial stability and planning for the future. He strives to utilize a collaborative approach to problem resolution and has a clear understanding that it is his co-workers that get everything done.
A native of Kansas, Mr. Hindman began his career in public service 37 years ago working for the Senate Finance Committee in Washington, D.C. He worked for the cities of Olathe, Kansas and University Park, Texas, then spent 8 years with the City of Lubbock, working his way up from the position of budget analyst to director of finance. He then served 14 years as an assistant city manager for the City of Mesquite.
Mr. Hindman is a member of the International City / County Management Association and serves on the Board of Directors of the Texas City Management Association. He has a bachelor’s degree in sociology from Geneva College in Pennsylvania, as well as a Master’s of Public Administration from the University of Kansas.
September 15, 2020
Get to Know Your Assistant City Manager
Today we highlight Assistant City Manager Karen Manila who is responsible for the city’s administrative and fiscal services. This includes budget, finance, information technology, human resources, municipal court, legislative analysis, the city’s solid waste contract and franchised utilities.
“The overarching goal in the areas I oversee is to maintain public trust as stewards of taxpayer money. We achieve this by hiring the right people for the right jobs, keeping our technology up to date, having checks and balances in place for the handling of financial transactions, and providing the best customer service we can for our residents, businesses and visitors.”
Mrs. Manila earned a Bachelor’s of Business Administration in management from the University of Texas at San Antonio and a Master’s in Public Administration from the University of North Texas. She joined the City of North Richland Hills in 1999 as director of budget and research. She was promoted to managing director in 2002 and assistant city manager in 2008. Previously she held positions with the City of Garland, the City of Kaufman and worked for several years in public accounting.
“After more than 28 years of working in local government, I still find it to be exciting, challenging and rewarding. I work with a fantastic group of individuals that come together on a daily basis to make a difference in our community. It is a privilege to serve my community in a meaningful way and be part of making North Richland Hills a great place to live and raise a family.”
September 11, 2020
Get to Know Your City Secretary / Chief Governance Officer
Today we are highlighting City Secretary / Chief Governance Officer Alicia Richardson. Alicia is the liaison between the citizens and their elected officials. She focuses on government transparency to provide the public with access to information regarding the city and elected officials. She fosters community involvement through citizen participation on city boards/commissions. Alicia is responsible for the city’s compliance with federal, state and local statues related to city elections, records management, open meetings, open records and the preservation of City Council’s deliberation and action.
Alicia began her city government career with the City of North Richland Hills in 1993 as a records clerk in the City Secretary’s Office for one year, before returning to her hometown of Yuma, Arizona. She returned to the city in 1998 and served as the Assistant City Secretary for eight years, before accepting employment with the City of Highland Village as their City Secretary in 2006 where she served for five years. She also served the citizens of the City of Southlake as their City Secretary for three years. In 2014, an opportunity presented itself to return home. She has come full circle!
Alicia serves on the Board of Trustees of the Texas Municipal Clerks Association. She received her Texas Registered Municipal Clerk designation from the Texas Municipal Clerks Certification Program administered by the University of North Texas. She also holds the Certified Municipal Clerk designation administered by the International Institute of Municipal Clerks.
“I am happy my path led me to my profession. The varied responsibilities and interaction with the public, elected officials, and city departments keeps me on my toes. It is an honor to serve the citizens in the city I call home.”
September 8, 2020
Get to Know Your Director of Public Safety
Public Safety is a key element in providing a safe and peaceful community and is one of the highest priorities of the City Council. The person directly responsible for carrying out these responsibilities is Chief Jimmy Perdue who serves both as the Director of Public Safety and the Police Chief. In this role he directly supervises the activities of the Police Department and working with the Fire Chief, manages the Fire and Emergency Management operations for the City.
Jimmy has been in law enforcement for 38 years and has been with the City of NRH since 2005 when he became Chief of Police. During his tenure he has developed the Police Department into a modern, progressive agency that is looked to by others as one that sets high standards for service and caring for the community. He is one of the most senior Police Chiefs in the North Texas area and serves on a variety of regional and state boards and commissions where his expertise in policing is utilized. He currently serves on the executive board for the Texas Police Chiefs Association as 2nd Vice-president as well as serving in the International Association of Chiefs of Police. He has a Master’s degree from the University of North Texas and is a graduate of the prestigious FBI National Academy.
“I feel very fortunate to be doing a job that I love so much. Law enforcement is a noble calling that has been a part of my entire adult life. While we are experiencing some unique challenges in our country today, I believe this only makes it more important to remain active and engage in the process to help make my profession and our community better. Everyone deserves to be treated fairly and with compassion and I remain committed to our core values of Service, Honor and Integrity.”
September 4, 2020
Get to Know Your Managing Director of Community Services
Today we are highlighting Vickie Loftice, our Managing Director of Community Services. She oversees many services that make North Richland Hills a great place to raise a family including Parks & Recreation, Library Services, NRH2O Family Water Park and Iron Horse Golf Course.
Vickie has served our community for a total of 29 years and has lead the Parks & Recreation Department for the past 16 years. When she began, our park system had only four parks totaling 120 acres of parkland. Today, our nationally recognized park system has 900 acres with 26 parks, eight trails, six facilities and thousands of programs and services for the community. The growth of the park system was made possible with the passage of the ½-cent sales tax for parks and more than $14 million in grants.
Vickie credits the visionary leadership of the Mayor and Council, the Parks & Recreation Board, City Administration and her exemplary team for creating a dynamic park system and an award winning library system. “It’s a great privilege to serve this outstanding community and to work with extraordinary individuals that reach beyond ordinary goals to create facilities, programs and services that uplift and transform our community.”
Vickie began her career with the City of Denton 34 years ago while completing her Bachelor of Science from the University of North Texas. She also had the unique experience serving as the Parks & Recreation Director in Petersburg, Alaska, where she established that city’s first Park System Master Plan and helped create a memorial for fisherman lost at sea.
September 1, 2020
Get to Know Your Managing Director of Public Works
Today we are highlighting our Managing Director of Public Works, Mike Curtis. Mike oversees many areas that have a direct impact on the public such as Transportation, Water & Wastewater systems, Capital Projects, Engineering, and Drainage. He also is responsible for the city’s Fleet and Facilities. Chances are if you live or work in the city, or just happen to be driving through, you will observe some of Mike’s responsibilities.
Mr. Curtis is a licensed Professional Engineer with 38 years of Civil Engineering experience. He holds a Bachelor’s of Science in Civil Engineering from the University of Texas at Arlington and a Master’s in Business Administration from the University of Dallas. He has worked with varying facets of civil engineering and at varying management levels. He has served the City of North Richland Hills since 1992.
“I am passionate about using my technical knowledge to help the residents in the city and to help NRH maintain its status as a great city to live, work and play.”
August 28, 2020
Get to Know Our City Attorney
Meet the woman responsible for keeping us legal, City Attorney Maleshia B. McGinnis. The City Attorney’s Office advises the City Council, City Management, and City Boards and Commissions on all legal matters to assist them with effectively serving the citizens of North Richland Hills.
Maleshia has been practicing law for over 18 years, and joined NRH in 2016, becoming the City’s first in-house legal counsel. Prior to joining NRH, Maleshia spent over 14 years with the Fort Worth City Attorney’s Office, working her way up from Prosecutor to Senior Assistant City Attorney/Section Chief. She is a regular speaker and participant at legal seminars sponsored by the International Municipal Lawyers Association and the Tarrant County Bar Association. She volunteers her time working with numerous community organizations and supporting groups that assist victims of domestic violence. Maleshia is a published author, a graduate of Leadership Fort Worth, and recipient of the Governmental Excellence Award.
“I love what I do, and I am proud of the trust placed in me by the City Council and City Management. My goal is to ensure my office is integrated into the day-to-day operations of the City and to provide innovative legal solutions to accomplishing the City’s goals.”
A Louisiana native, Maleshia earned her Bachelor’s and Juris Doctorate degrees from Louisiana State University. She is certified in Municipal Law and licensed to practice by the State of Texas, the US District Court for the Northern District of Texas, and the US 5th Circuit Court of Appeals. She is happily married and her motto is “success is intentional, so do it on purpose.”
August 25, 2020
Get to Know Your Municipal Court Administrator
Today we are highlighting Municipal Court Administrator Rebecca Vinson. Rebecca is dedicated to administering a fair and efficient court system that is committed to respect and equality, while ensuring public trust and confidence in the judicial system. Her journey began 22 years ago as a Deputy Court Clerk and Teen Court Coordinator for a neighboring city. She joined the City of North Richland Hills in 2002 to lead the Teen Court Program, which fulfilled her goal of working with youth in the same community in which she has called home for over 25 years. In 2007, she was promoted to Assistant Court Administrator and in 2017 to Court Administrator. Mrs. Vinson is a certified court clerk and licensed master court interpreter.
“While managing the operation of the Court and it’s four divisions, I am honored to have a role in assisting the public on a daily basis, whether it be by walking someone through the many options one has after receiving a citation or translating for Spanish speaking patrons. I understand the unsettledness that comes with receiving a citation and/or appearing in Court, so it is important that myself and our team continually create and implement processes that afford opportunities for defendants to participate in the judicial system without undue hardships. I am especially passionate about our Teen Court Program. It is extremely important that we monitor and continue to expand collaborations with agencies inside and outside our community to provide the much needed assessments and resources for at risk youth and their families. I can’t imagine having a career in any other field, and especially not in any other city.”
August 21, 2020
Get to Know Your Deputy City Manager
Meet the City’s Deputy City Manager, Paulette Hartman. As Deputy City Manager, Mrs. Hartman oversees many of the non-public safety operations in NRH. Parks & Recreation, the Library, Communications, Development Services, Public Works, Code Compliance and Animal Services are all areas that she leads. Paulette has almost 21 years of experience in city government.
“I have a passion for local government and service. I love my career especially because of the challenges that present themselves every day. However, my most challenging role is being a mom to my 3 kids and a good partner to my husband Michael. I believe my role as a parent has taught me so much about leading and serving people, and in a similar way, my career has made me a better mom.”
Mrs. Hartman earned a Master of Public Administration degree from the University of Texas at Arlington, and a Bachelor of Arts degree with a major in Public Administration from Stephen F. Austin State University. She started her career in public service with the City of Fort Worth as an Administrative Assistant in the Department of Engineering, then moved to a similar position in the city’s Communications division. She worked in NRH the first time as Assistant to the City Manager from 1999 – 2004 under the direction of Larry Cunningham who was the City Manager at that time. Mrs. Hartman then became the first City Administrator in Copper Canyon, TX and served in that role from 2004 until 2007 when she became the City Manager of Joshua, TX. Paulette served as City Manager of Joshua until 2014 when she was recruited to come back to NRH as Assistant City Manager by current City Manager Mark Hindman. Mrs. Hartman was promoted to Deputy City Manager in 2018.
Mrs. Hartman served as President of the Texas City Management Association in 2016/2017 and sits on the advisory committee of the Texas Women Leading Government Institute as well as the Texas Municipal Retirement System.
August 18, 2020
Get to Know Your Public Information Officer
Today we are highlighting the woman who spearheads the City’s communication strategy, Mary Peters. As Public Information Officer, Mary works closely with all city departments to provide the community with timely, relevant and reliable information. Whether you are visiting the city’s website, reading a newsletter, watching a City Council meeting or connecting with City Hall on social media, Mary is coordinating behind the scenes to provide you with abundant information.
Mary began her career in communications over 25 years ago as a newspaper reporter covering state and local government. She was recruited by the City of Tyler to lead their Communications Department in 2002 and joined the City of North Richland Hills in 2004, which brought her back home to the Dallas-Fort Worth region where she grew up. She has a Bachelor of Journalism from the University of Texas.
“I love my job and strive to be a trusted resource for all things city related. My goal is for everyone who lives in North Richland Hills to be informed about their city services and to feel connected to City Hall. I am proud to serve our community and appreciate the opportunity to have meaningful conversations with all who call North Richland Hills home.”