Water Main Break

During the afternoon on Tuesday, January 28, 2020, some customers in the south part of North Richland Hills experienced a loss of water pressure due to a water main break at Rufe Snow and Harmonson. 

NRH Public Works quickly isolated the broken ma...

Average Consumption

How does your household's monthly water use compares to the average NRH residential water customer? The chart below shows the average number of gallons billed each month for NRH single family homes. It does not include apartments, commercial or other acco...

Reduce Outdoor Water Use

The City of North Richland Hills reminds you that lawns and other landscaping plants need less water this time of year. Lawns go dormant and landscape watering needs are dramatically reduced in winter months. Half an inch of water about every two weeks du...

About NRH Water

Residents often wonder where their drinking water comes from. The water that we use in North Richland Hills comes from several area reservoirs and lakes. Here is how it gets to us:

The Tarrant Regional Water District (TRWD) draws and pumps raw water from t...

Your Water Meter

Your water meter provides information on how much water your family uses and can help identify possible leaks. The following videos and information will help you learn more about your meter including:

• where it is located; 
• how to read your meter an...

Water & Sewer Rates

Beginning November 1, 2019, the City of North Richland Hills will implement changes to water and sewer utility rates. The rate adjustments include changes to the water and sewer base rates, which are set by the city, as well as a pass through rate increas...

Drainage Fee

A change in the monthly fee for the Municipal Drainage Utility System is reflected on your October 2019 utility bill. This fee is calculated based on your property’s zoning, lot size and impervious area. The average increase for residential properties is ...

Defend Your Drains

Water Conservation