Tarrant County Coronavirus Hotline
May 27, 2020
NRH2O Family Water Park to Open on June 15
NRH2O Family Water Park will be opening on Monday, June 15 following the guidelines for water park operations that were released by Governor Abbott’s office. These include updated safety and cleaning protocols, along with new procedures designed to allow our guests and their families to enjoy the water park while still keeping safe and maintaining social distancing. Preparations for opening will take a little bit of time to complete, but we all know NRH2O is well worth the wait. We look forward to seeing you soon for the 25th anniversary season of your favorite local water park. Watch for updates and more information at www.nrh2o.com. You can also follow NRH2O on Facebook at www.facebook.com/nrh2ofun and twitter at www.twitter.com/NRH2O
May 21, 2020
Playgrounds to Reopen on Friday
All NRH park playgrounds will re-open to the public on Friday, May 22, 2020. Please note that playground equipment is not sanitized regularly. Please use proper social distancing, stay at least 6 feet away from those outside of your household and avoid large crowds. It is recommended that you wear a face covering in public and sanitize your hands often. When visiting a park, be prepared by bringing your own water, hand sanitizer, sunscreen, bug spray and wipes or paper towels. Park restrooms and water fountains remain closed.
May 19, 2020
NRH Centre Update
The NRH Centre will reopen to members on Wednesday, May 20, 2020 with modified operating hours. Staff is ready to welcome you back with a continued focus on safety now including social distancing. While the NRH Centre is not at full service operations yet, staff has been hard at work to incorporate appropriate protocols and safety standards throughout the facility in accordance with state and local protocols, including adhering to the guidelines put in place by the executive order and operating at up to 25% of capacity. Showers and Lockers will remain closed during this initial reopening phase. Before visiting, please review the facility’s reopening information.
May 18, 2020
Tonight, the City Council revised the ordinance relating to the Declaration of Local Disaster for public health emergency due to the COVID-19 Pandemic to ensure consistency with Governor Abbott’s current and future Executive Orders and his Open Texas Plan. Watch the City Council meeting here.
Open Texas Phase 2
Today, Governor Abbott announced the second phase of his Open Texas plan. Effective May 18 massage and personal care businesses including tattoo and piercing studios, laser hair removal, hair loss treatment, etc. may reopen. Childcare centers and youth clubs such as YMCA and scouts may reopen. On May 22, restaurants can increase dining room service to 50 percent capacity and bars may reopen with 25% capacity. Bowling alleys, skating rinks, aquariums and zoos may also reopen. On May 31, professional sports can resume without in-person spectators, youth camps can open and youth sports may resume with limitations. On June 1, school districts can hold summer school if following social distancing guidelines. Under the current orders, interactive amusement venues such as video arcades, amusement parks and water parks remain closed for now. Please visit https://gov.texas.gov/organization/opentexas for complete guidelines, restrictions and health protocols for each category listed. We will continue to share updates as the next phases of the Open Texas plan are announced.
NRH Library Update
The NRH Library has reopened to the public. Currently, hours are Monday-Thursday 10:00 a.m. – 7:00 p.m. and Friday-Saturday 10:00 a.m. – 5:00 p.m. With your safety in mind, please be aware of the following when visiting the Library:
- Returned books will be quarantined for a minimum of 72 hours before they become available for checkout. Because of this, you may experience longer than usual hold times.
- We will be increasing our cleaning schedule to sanitize high contact areas frequently.
- We will also be practicing social distancing of at least 6 ft., so we ask for your patience as we learn how to serve you from a distance. We are 100% self-check at this time.
- Public computers are not available at this time. We will continue providing curbside side pick-up of print jobs, and our wifi is available.
- As a courtesy to others, particularly those in high-risk categories, please wear a face covering, practice social distancing, and wash your hands before and after your transactions.
- We will continue our LibraryExpress curbside pick-up services during Library hours. Once you receive a notification that your item is available, stop by the Library and give us a call for your books to be brought to your car.
- We will continue to provide virtual classes and events through Facebook, YouTube, and Zoom.
Thank you for your continued patience. The Library staff looks forward to serving you in person again!
May 11, 2020
NRH2O Family Water Park Update
We are preparing for NRH2O Family Water Park to reopen in early to mid-June, however, the timing will be dependent on Governor Abbott’s executive orders and the next phases of his Open Texas plan. Once the Governor gives the go-ahead for amusement and water parks, we will be prepared to implement and follow all of the public health recommendations and protocols that the state requires for us to safely open. Because the opening is later than normal, any passes purchased prior to June 1 will be valid for this year as well as the 2021 season. We will hold all of our current season pass pricing until our opening day. Visit NRH2O’s website to purchases passes. Please contact NRH2O at 817-427-6500 if you have questions.
NRH Library Update
We’re excited to share that LibraryExpress, our curbside delivery service, is now available! LibraryExpress hours are currently Monday-Thursday from 10 a.m. to 7 p.m., and Saturday from 10 a.m. to 5 p.m. In case you didn’t have a chance to use this service before our closure, here’s how it works.
May 6, 2020
City Facilities Update
The following city facilities will reopen to the public with normal hours on Monday, May 11:
- NRH City Hall
- Municipal Court
- Animal Adoption & Rescue Center
Online, phone and email services remain available and residents are encouraged to continue to utilize them as much as possible. All visitors are asked to wear a face covering for health and safety while inside our city buildings. To help keep our staff safe, all employees will continue temperature checks at the start of each shift, enhanced sanitation protocols, social distancing and wearing of face coverings. To limit in-person contact and gathering of groups, City Council Meetings, Planning & Zoning Commission Meetings and Municipal Court hearings will continue to be conducted via teleconference until further notice.
The NRH Library will resume curbside pick-up service on May 11 and the building will reopen to the public on May 18.
Parks & Recreation Update
The following parks and recreation facilities and amenities are open or reopening soon:
- Trails and greenspace within all NRH parks are open.
- Tennis courts at Northfield, Richfield and Green Valley Parks are open.
- Tipps Canine Hollow Dog Park is open.
- Richland Tennis Center opens May 11 (RTC will be closed on Fridays & Sundays)
- Iron Horse Golf Course driving range opens May 11. (At this time the course and clubhouse are closed for renovations. We anticipate Holes 1-6 and the clubhouse will open June 1.)
- NRH Centre & Grand Hall open May 20.
The following facilities and park amenities remain closed until further notice:
- NRH Senior Center
- NRH2O Family Water Park
- Park playgrounds
- Park restrooms and water fountains
- Athletic fields, basketball and volleyball courts
Governor Announces Phased Opening for Salons & Gyms
Governor Abbott announced this afternoon that barber shops, hair salons, nail salons and tanning salons may reopen this Friday, May 8 for one-on-one appointments. He strongly recommends that face masks be worn by both the stylist and customer. He also announced that gyms may reopen May 18 with limited 25% capacity, social distancing and other health protocols. Some of the protocols that he mentioned were all equipment must be disinfected after each use, customers are to wear gloves and locker rooms will remain closed. The state’s recommended health protocols for reopening salons and gyms can be found at https://gov.texas.gov/organization/opentexas.
May 5, 2020
City Council Approves Ordinance to Align with Governor’s Orders
Tonight the City Council adopted an ordinance relating to the Declaration of Local Disaster for public health emergency due to the COVID-19 Pandemic and ensures the city remains consistent with Governor Abbott’s current and future Executive Orders and his Open Texas Plan. Furthermore, the resolution allows for Class C citations for any violations. You can read the ordinance here. The City Council also took action to continue the suspension of all door-to-door solicitation activities and distribution of handbills through June 8, 2020. Watch the City Council Meeting video here.
May 1, 2020
Non-emergency City Services Closed Today
As a reminder to residents, non-emergency city services will be closed on Friday, May 1. Garbage and recycling will not be impacted by the closure. Normal Friday routes will be serviced.
April 30, 2020
Tennis Courts, Dog Park to Reopen on Monday
As part of Phase 1 of Governor Abbott’s Open Texas plan, on Monday, May 4, we will re-open the tennis courts at Northfield Park, Richfield Park and Green Valley Park and Tipps Canine Hollow Dog Park. Playgrounds, pavilions, athletic fields, basketball and volleyball courts, restrooms and water fountains at the parks will remain closed. View the announcement from the Parks & Recreation Department here.
Phone Calls about Open Texas Phase 1
To reach those in our community who are not on social media, we are calling residents and businesses with information about Phase 1 of the governor’s Open Texas plan. These calls will be made through our Everbridge alert system. If you have not yet signed up for alerts from the city, you can do so at at www.nrhtx.com/alerts.
Call to NRH Residents: Open Texas Phase 1 begins this Friday May 1st. Governor Abbott’s plan allows restaurants and retail stores to re-open with 25% of maximum occupancy. However, businesses are not required to open. Gyms, bars, hair salons, spas and similar businesses should remain closed to the public until further notice. During this phase, the plan strongly urges people to continue practicing social distancing by maintaining at least 6 feet separation from anyone outside of your household, avoiding large crowds, wearing a cloth mask or face covering whenever you are in public, washing hands frequently and regularly disinfecting frequently touched surfaces. Vulnerable individuals, including anyone over the age of 65, are urged to continue to stay at home as much as possible. For more information, visit the city’s website at www.nrhtx.com/covid19.
Call to NRH Businesses: Open Texas Phase 1 begins this Friday May 1st. Governor Abbott’s plan allows restaurants and retail stores to re-open with 25 percent of maximum occupancy. While this phase allows, it does not to require businesses to open. During this phase, businesses shall adhere to all health and sanitation protocols outlined in the Open Texas Plan. Businesses should also post a 25 percent occupancy form at their front entrance. You can download this form and the Open Texas Plan on our website at www.nrhtx.com/form.
Declaration of Local Disaster Amended
Today Mayor Trevino signed an eighth amended declaration of local disaster to ensure that the city remains consistent with Governor Abbott’s Executive Orders and Open Texas Plan. You can read the amended declaration here.
April 27, 2020
Gov. Abbott Announces Plan to Reopen Texas
Gov. Greg Abbott announced today he will let his executive order requiring Texans to stay at home expire on Thursday, April 30 and allow some businesses to partially reopen as soon as Friday, May 1. Stores, restaurants and movie theaters may open on May 1 as long as they maintain only a 25% occupancy and follow social distancing. Depending on the spread of coronavirus in the state over the next two weeks, they could increase to 50% occupancy as early as May 18. Massage parlors, hair salons and barber shops, along with gyms, bars, bowling alleys and arcades, may not open yet. The Governor outlined special guidance for Texans over 65 and detailed a comprehensive mitigation plan for nursing homes in Texas. He urged all Texans to remain committed to safe distancing practices that reduce the spread of COVID-19. View the governor’s announcement here. The city is currently evaluating the governor’s plans and what they mean for our city facilities.
Declaration of Local Disaster Extended
This evening, the NRH City Council extended to April 30, 2020 the seventh amended declaration of local disaster, which was signed by the Mayor last week to add the Governor’s provisions for "Retail-to-Go." They also discussed the governor’s latest order which will go into effect on May 1, 2020. Council Members also approved the City Manager’s recommended temporary pay reduction for all city employees and voted to forgo their pay ($50 per called Council Meeting) through Sept. 30, 2020 due to budget cuts. You can view the meeting video here.
April 25, 2020
Latest Coronavirus Statistics
10 new COVID-19 cases have been confirmed in NRH this week, for a total of 33 cases since mid-March. Fortunately, 10 of those residents have since recovered. While we all want to get back to normal, we encourage you to continue to limit non-essential outings, wear face coverings and practice social distancing when you must go out. You can view the latest statistics from Tarrant County Public Health on their website.
April 23, 2020
City Manager Announces Budget Cuts
Today North Richland Hills City Manager Mark Hindman announced budget cuts due to economic losses from coronavirus. The city is anticipating a significant shortfall in sales tax and other revenues due to the impact of the coronavirus pandemic. Budget cuts are being made in all operations, including across the board pay cuts for all full-time employees, with non-emergency city operations being closed for 3 days in May to save money. The closure will take place on Fridays, May 1, May 8 and May 15.
“Just like so many families and businesses across the community, we must make difficult decisions and adjust our spending,” said City Manager Mark Hindman. “This is not where any of us expected to be when we developed our 2020 budget plans, but we are facing a challenge unlike any other we have experienced. We must react in a way that continues critical services and does not place additional burden on the taxpayers.”
Read the full budget announcement here.
"Retail to Go" Begins on Friday
Starting this Friday, April 24, retail outlets previously deemed “non-essential” and closed will be allowed to reopen under a temporary “Retail-To-Go” model. Customers may purchase items for curbside pickup or delivery, but may not enter the store premises. In-person services such as hair salons, barbers, fitness studios and gyms remain closed at this time under the governor’s statewide order.
With “Retail-To-Go” all payments should be done over the phone or internet if possible, and contact should be minimized if remote payment is not available. Purchased items should be delivered to the backseat or trunk of the customer’s vehicle whenever possible to minimize physical contact with the customer. Employees must wash or sanitize their hands after each interaction with a customer, and whenever possible, must disinfect any item that came into contact with the customer. The customer should wash or sanitize their hands after the transaction. Additional guidance from Texas Department of State Health Services can be found at https://www.dshs.texas.gov/coronavirus/docs/ReOpenedRetailGuidance.pdf
Governor Abbott is expected to announce additional openings on April 27.
April 22, 2020
Mayors Discuss Coronavirus Response
North Richland Hills Mayor Oscar Trevino discussed local response to the coronavirus and other issues with Kennedale Mayor Brian Johnson, Burleson Mayor Ken Shetter and others. You can view the discussion here.
Declaration of Local Disaster Amended
Today Mayor Trevino signed a seventh amended declaration of local disaster, incorporating the latest county and state directives which loosen restrictions on certain elective medical procedures and allow non-essential retailers to operate under a temporary “Retail-To-Go” model starting on Friday, April 24. Under this model, reopened stores are required to deliver items to customer’s cars, homes, or other locations to minimize contact. View the amended declaration here.
The city continues to encourage residents to limit unnecessary trips and to wear a face covering and keep practicing social distancing whenever you must go out.
April 17, 2020
Stay the Course: Stay Home, Save Lives
State and national leaders have started talking about the steps for “re-opening” communities and that is good news! However, recommendations are to do this in phases depending on the status of community spread, and we are not there yet. Stay at home orders remain in place as the number of coronavirus cases continue to rise. As of today’s update, Tarrant County is still experiencing substantial community spread. There have been 1,175 cases of COVID-19 confirmed in Tarrant County, including 21 in North Richland Hills. NRH residents account for 5 of the 187 recoveries countywide. Please continue to take precautions and limit contact with others as much as possible to help stop the spread of coronavirus. Stay home, be safe and we’ll all get through this together. #NRHtogether
Governor Abbott Issues New Executive Orders
Governor Greg Abbott today announced the establishment of a task force that will advise him on safely and strategically reopening the state of Texas. He also announced that select activities and services that pose minimal to no threat of spreading COVID-19 will be allowed to reopen using a "Retail-To-Go" model, certain restrictions on surgeries have been loosened, and schools will remain closed for the remainder of the 2019-2020 academic year. Find details of these new executive orders on the governor’s website.
April 13, 2020
Declaration of Local Disaster Extended
During a special meeting this evening, the NRH City Council extended to April 30, 2020 the sixth amended declaration of local disaster, which added a provision suspending all door-to-door solicitation activities and distribution of handbills. Read the latest declaration here.
April 10, 2020
Declaration of Local Disaster Amended
Today Mayor Trevino signed a sixth amended declaration of local disaster to add a provision that suspends all door-to-door solicitation activities and distribution of handbills. At their April 13 meeting, the City Council will consider extending the sixth amended declaration through April 30. Read the latest declaration here.
April 9, 2020
NRH Parks Closed Easter Weekend
In order to maintain social distancing requirements necessary in the battle against COVID-19, and to be consistent with the guidelines set forth by the Centers for Disease Control and Prevention to minimize in person contact, the City of North Richland Hills is closing all parks to the public from 8:00 a.m. Friday, April 10 until 8:00 a.m. Monday, April 13. The weekend of Easter is typically a high use time for our parks with picnics, egg hunts, parties and other group activities that are contrary to our stay at home and social distancing efforts. The trails will remain open for use with individuals maintaining adequate social distance.
Message from NRH Police Department
There is no doubt; the NRH community is truly incredible. Many of you have reached out wanting to support us with food or supply donations to keep our staff encouraged and safe. However, out of an abundance of caution, to protect both our personnel and the public we serve, we are temporarily ceasing the acceptance of open container food and meals. We know that these gifts come from the heart, and we do not make this decision lightly. Many of you find positivity through giving and helping others, so we want to share what we can accept during this time. Any sealed, pre-packaged food and drinks will be accepted, as well as Personal Protective Equipment, hand sanitizer, thermometers, and cleaning/sanitizing supplies. Also, consider supporting our local businesses and charity groups. We have many outlets directly in NRH that are working hard to help give back to those in the community who need it during these difficult times. We have already received some very generous donations of masks (yes, we will accept homemade masks), thermometers, sanitizers, and want to thank you again for your gifts and support. We appreciate your understanding and know that we will get through this together! #NRHtogether
April 8, 2020
NRH Business Partners with National Guard to Increase Facemask Production
Gov. Abbott announced today that North Richland Hills’ manufacturer Prestige Ameritech is partnering with Texas National Guard to produce 2 million masks per week for Texas. A great partnership for our community and state! Read the governor’s press release here.
NRH Library Making Protective Gear
The NRH Library is putting its 3D printers to good use making protective face shields for our first responders and other city employees who continue to serve our community during this pandemic. Library staff spent the last week working on prototypes, and today the Fire Department selected one for the Library to produce. The selected prototype is made using already available materials. The Library is able to produce between 18-21 face shields per day.
Cancel Holiday Gatherings
We understand that holidays are usually spent together with extended family, but this year we’re asking you to PLEASE STAY HOME during Passover and Easter. Right now, the only people you should be spending time with are the people who live with you in your house. Attend religious services online and set up a virtual family hangout so you can enjoy a meal together, but separately. Make family memories that you’ll be talking about years from now when you’re all together - because you stayed apart in 2020! #NRHtogether
April 7, 2020
Temporary Change to RV Ordinance
To assist our healthcare professionals, first responders and other essential workers, a section of city’s RV parking ordinance is being waived for the duration of our declaration of local health emergency, which is currently through April 30. This temporary change allows an essential worker who chooses to isolate from their family due to risk of COVID-19 exposure to occupy an RV in their driveway. The RV must be completely on the driveway, not on the grass or street, and cannot extend into or block a street, alley or sidewalk. Arrangements must be made to properly dispose of solid waste and sewage from the RV. Such disposal cannot be into our creeks, waterways or storm drains. A permit is not required to occupy an RV during this temporary period, however these rules may change if the city deems it necessary.
April 6, 2020
Declaration of Local Disaster Extended
During a special meeting this evening, the NRH City Council extended to April 30, 2020 the fifth amended declaration of local disaster, which is in concert with the most recent county and state executive orders. Read the declaration here.
Personal Protective Equipment Policy
While our primary goal remains to maintain the safety of our community, we have decided, out of an abundance of caution, to implement the policy of wearing Personal Protective Equipment (PPE) on any contact with members of our community. This procedural change applies to many departments that serve face to face operations in the city, including public safety, building inspectors, fire marshals, and code officers. This decision was made to protect not only our front line responders and their families, but the public we serve as well. NRH continues to encourage community members to stay home and only travel out for essential items. We are committed to caring for you and getting through this together! #NRHtogether
April 3, 2020
Declaration of Local Disaster Amended
Today Mayor Trevino signed a fifth amended declaration of local disaster, which the City Council will consider extending during a meeting at 6 p.m. on Monday, April 6. Read the latest declaration, which is in concert with the latest county and state executive orders, here.
Update from Republic Waste: Bulk & Limb Collections
Beginning next week, Republic Services resumes collection of bulky household items and bundled tree limbs with a special pickup each Wednesday throughout the city. However, they will not be picking up bagged grass or leaves at this time. We anticipate collection of bagged yard waste to resume in the near future.
Please place bulky items and bundled tree limbs out for collection only on Wednesdays. Bulky items over 50 pounds will not be collected. If you have bulky items that can wait for collection, please do not set them out during this time. Be mindful that Republic is being strained by staff shortages and we do not want to overwhelm this essential service.
On your normal collection days, crews will continue to focus on regular household waste. Please bag and tie all household waste to keep crews safe. Place bagged household trash in a separate pile from bagged yard waste, since crews are unable to collect all the yard waste at this time.
Republic has made these changes in their service delivery due to the increase in trash quantities, as well as a decrease in staff. With families at home practicing social distancing, there has been a 40% increase in household trash volumes. We appreciate your patience and understanding as we work through this crisis together. Our goal, as well as Republic’s, is to get back to normal operations as soon as possible.
NRH Leaders Urge Continued Action
With more than 325 cases now confirmed in Tarrant County, including 7 in North Richland Hills, Mayor Oscar Trevino and Mayor Pro Tem Rita Wright Oujesky urge residents to continue efforts to stop the spread of coronavirus.
UPDATE: New numbers were released a few hours after we recorded this message. There are now 383 cases in Tarrant County, including 8 in NRH. Find daily updates from Tarrant County Public Health at http://access.tarrantcounty.com/en/public-health/disease-control---prevention/coronaviruas.html.
April 1, 2020
Avoid Over Purchasing
During this time of social distancing, send only one member of your household to the grocery store to pick up essentials once a week. Get what you need, but refrain from over purchasing. Save some for your neighbors. Grocery stores will remain open and shipments will continue flowing. Stay home, be safe and we’ll all get through this together. #NRHtogether
March 31, 2020
Governor Abbott Issues New Executive Order
This afternoon Gov. Greg Abbott issued a new Executive Order relating to activities during the COVID-19 disaster. The new statewide order goes into effect at 12:01 a.m. Thursday, April 2, and extends through Thursday, April 30, 2020. Many of the items in the statewide order are already in place in our community, per the local disaster declarations approved by Tarrant County and the City of North Richland Hills earlier this month. You can view the statewide order here. A list of essential services specified in the Governor’s Executive Order can be found at www.tdem.texas.gov/essentialservices/.
Internet Service Resources
Many communication companies are offering to help families concerned about internet connectivity during this time. The NRH Library has posted a list of available options on their website.
March 30, 2020
Stay Home Reminder
We’ve heard from several of you today that there were lots of folks at the big box stores in NRH over the weekend. So we are urging everyone, before you leave home again, ask yourself “Is this trip really essential?” Staying home now will help return our community to normal as quickly as possible. You should only leave the house to:
- Buy food and essential supplies;
- Go to the doctor or pharmacy;
- Exercises outside;
- Take care of a loved one in their home;
- Go to an essential job.
And when you must make an essential trip or exercise outdoors, remember to limit contact with others by keeping 6 feet apart. Stay home, be safe and we’ll all get through this together. #NRHtogether
Message from Parks Department
While we know that everyone is enjoying being outside right now, please practice responsible social distancing. Don’t use trails if you’re exhibiting symptoms, avoid congregating in groups and maintain social distancing. Please follow current CDC guidelines to protect your health. Also, if you take a pet outside of your home, they MUST remain on a leash and you MUST clean up all waste after your pet per City of NRH Ordinance 62-11. Thank you for being good stewards of our neighborhoods and trails at this time. Be safe, be well. #NRHtogether
Declaration of Local Disaster Amended
Today Mayor Trevino signed a fourth amendment to the city’s declaration of local disaster, adding the sale or transfer of firearms or ammunition as an essential service. Read the latest declaration here.
March 26, 2020
Declaration of Local Disaster Amended
This evening the North Richland Hills City Council approved a third amendment to the city’s declaration of local disaster to incorporate language from Tarrant County’s recent “Stay at Home” executive order and clarify restrictions for local North Richland Hills businesses. You can watch the Council discussion below and read the amended document here.
There are now three cases of COVID-19 confirmed by Tarrant County Public Health in North Richland Hills and 100 in Tarrant County. Together we must continue to do our part to protect our community and slow the spread. Stay at home except to work at an essential business, get food and other essential supplies, visit the doctor, care for a family member or pet in another household, and engage in outdoor activity (for example, walking, biking, hiking, or running) with social distancing. Limit contact with others outside your household as much as possible. Wash hands often and encourage others to do the same. Cover coughs and sneezes. Avoid touching your eyes, nose and mouth with unwashed hands. Disinfect surfaces that are touched often. Stay home and contact your doctor if you are sick. Stay home, be safe and we’ll all get through this together. #NRHtogether
March 25, 2020
Message from Police Department
We’ve seen some rumors circulating on social media that officers are out stopping people simply for being out on the road or asking for "papers." This is not true. We realize that some people have to go to work, run to the grocery store, the doctor, grab some food (to-go!) or get some fresh air (social distancing!) - We’re here to keep our community and first responders safe. Let’s work together! Try to limit your travel as much as possible so we can work to #FlattenTheCurve!
Message from Animal Services
During this challenging time, it’s as important as ever to ensure we’re being good pet neighbors, even when we’re social distancing. Being a good pet neighbor means ensuring that our pets aren’t causing a disturbance for everyone that lives around us with excessive barking. Read the message from our Animal Services Manager to pet owners here.
Message from NRH Library
If you have a NRH Library Card, you might already know about all of our awesome digital materials. But, did you know we also have digital Library cards available to all Texas residents? Our digital cards are great for those who haven’t received a physical library card with us and want to sign up to access our eBooks! Learn more and sign up at https://library.nrhtx.com/290/Stream-Download.
March 24, 2020
Tarrant County Issues Stay at Home Order
Tarrant County this morning issued a “Stay At Home” order, asking residents to leave their homes only for essential activities like shopping for food, going to work and engaging in outdoor activities with safe distancing from others. The order closes non-essential businesses to the public, though staff members are allowed to maintain basic operations. Also prohibited are public and private gatherings occurring outside a single household; in-person religious worship services, though staff can be on site to produce, record or stream services to viewers at home; elective medical, surgical and dental procedures; and visits to nursing homes, retirement and long-term care facilities with the exception of providing critical assistance or end-of-life visitation. View the county order, including the list of essential businesses, here.
May 2 Election Postponed
Due to the coronavirus pandemic and state and local emergency declarations put in place to help stop the spread of the disease, the North Richland Hills City Council voted to postpone the May 2, 2020 Special Election for street improvements. The election will move to the next uniform election date, occurring on November 3, 2020, unless an earlier date occurring after May 2 is authorized by the governor. View the City Council memorandum and resolution regarding this action here.
Republic Waste Temporarily Suspends Bulk & Brush Collections
Republic Services would like to thank our residents for their patience and understanding while crews work diligently to collect the additional curbside trash generated with so many families practicing social distancing at home. Due to a reduced workforce and increasing curbside set-outs, until further notice Republic Services will no longer be collecting bulk, brush and limb debris curbside. Instead crews will continue to focus on the increased residential volume to keep our curbs clean. During this time we would like to remind our residents to please bag and tie trash before you place it in your can to keep crews safe while handling household wastes. Recycle can still go loosely in the recycle cart, since it is collected by a mechanical truck and the trash crews do not come in contact with what is inside the recycle cart. The City of North Richland Hills is in constant communication with Republic Services and we will continue to keep our residents updated on any impacts to curbside collection services throughout the pandemic. Missed collections can be reported to Republic Waste at 817-317-2450 or online at www.nrhtx.com/requesttracker.aspx.
March 23, 2020
Declaration of Local Disaster Amended
This evening the North Richland Hills City Council approved a second amendment to the city’s disaster declaration which is effective at 11:59 p.m. on March 23, 2020. The amendment incorporated language from the county’s latest declaration, as well as other additions to clarify restrictions for local North Richland Hills businesses. View the 2nd Amended Declaration of Local Disaster. A summary of the restrictions are shown in the North Richland Hills Disaster Restrictions Chart. The declaration will be effective through April 13, unless otherwise terminated or extended by the City Council. View the City Council meeting.
Additionally, per order of the City Manager, the following remain closed to the public until further notice: City Hall, Municipal Court, Library, NRH Centre and Grand Hall, Senior Center, Animal Adoption & Rescue Center, Richland Tennis Center, Iron Horse Golf Course, Tipps Canine Hollow Dog Park and all playgrounds, pavilions, athletic courts, athletic fields and restroom facilities at NRH parks. As a reminder, city services remain available online and by phone and public safety services continue without interruption.
March 21, 2020 Update
Tarrant County Restrictions Amended
Tarrant County has amended its disaster restrictions, effective at 6 p.m. on March 21, 2020. The amendment added that all in-person worship services are no longer permitted and added hair salons, barber shops, nail salons, spa and related personal care businesses to the list of non-essential retail establishments that are closed. Refer to the county’s Disaster Restrictions Chart for a full list of current restrictions.
NRH Dining Guide
With restaurants now limited to providing only take out, delivery or drive-through services, please consider supporting our local NRH businesses if you are going to order take out. North Richland Hills is home to over 140 dining establishments that offer a variety of cuisines. Our NRH Dining Guide lists them all, with phone numbers and website addresses, in addition to whether the establishment normally delivers or provides take out. Given the current situation, however, the delivery and take out columns may not be up to date. So if in doubt, please give them a call or check their website. Thank you for supporting our NRH dining establishments and doing your part to practice social distancing during this time.
March 20, 2020 Update
Declaration of Local Disaster Continued & Amended
This morning the North Richland Hills City Council held a special meeting to amend the Declaration of Local Disaster issued by the Mayor, and extended it for not more than 60 days. It mirrors restrictions enacted earlier this week by Tarrant County for restaurants and businesses and adds other provisions for city facilities and gatherings of people consistent with the Executive Order issued by the Governor on March 19, 2020. This includes:
- Closure of Tipps Canine Hollow Dog Park, all playgrounds, pavilions and restroom facilities located at City parks, and Iron Horse Golf Course, effective at 11:59 p.m. on March 20, 2020 until further notice. The following facilities also remain closed to the public until further notice: NRH City Hall, Library, NRH Centre and Grand Hall, Senior Center, Animal Adoption & Rescue Center, Richland Tennis Center and NRH athletic fields. As a reminder, city services remain available online and by phone and public safety services continue without interruption.
- Limits the size of gatherings to no more than 10 people and mandates the cancellation of all such gatherings of more than 10 people.
- Restaurants may only provide take out, delivery, drive-in or drive-through services.
- Closure of bars, lounges, or taverns; amusement and entertainment venues or uses; theaters; gyms and private clubs.
- Limits the occupancy of event centers, hotel meeting spaces and ballrooms, retail sales and services, convenience stores, plazas, places of worship and malls to 50% occupancy as set forth on the business’ certificate of occupancy or 125 individuals, whichever is less. This 50% occupancy limit does not apply to any business not listed above, including office buildings, government buildings, critical infrastructure such as transit facilities, residential buildings, grocery stores, manufacturing and industrial locations, non-profit service providers, homeless and emergency shelters, day cares, and medical facilities.
- Sets forth strong recommendations for the purpose of mitigating the spread of COVID-19.
Please refer to the 1st Amended Declaration for full details. The restrictions will remain in effect through May 20, 2020 unless repealed by the City Council prior to that time.
March 19, 2020 Update
First Positive Coronavirus Cases in NRH Announced
Tarrant County Public Health issued a press release this afternoon regarding positive cases of coronavirus, including 2 in North Richland Hills. The City of North Richland Hills reminds everyone to continue to follow basic preventive measures to protect from COVID-19 and other respiratory viruses. These include:
- Limit contact with others as much as possible through social distancing.
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Stay home when you are sick. If you have trouble breathing, or a persistent fever, call your primary care provider.
- Cover your cough or sneeze with a tissue or your sleeve.
- Frequently clean and disinfect touched objects and surfaces.
Tarrant County Press Release
March 18, 2020 Update
Restaurant & Business Operations
We know you have questions about restaurants and other business operations within our city. North Richland Hills’ Declaration of Local Disaster for Public Health Emergency states that we will follow the recommendations of Tarrant County. Amendments to North Richland Hills’ Declaration of Local Disaster are currently under review and we anticipate to have an announcement on Friday. Tarrant County amended its emergency declaration this afternoon: Tarrant County Amended Declaration of Local Disaster.
Message from Mayor Oscar Trevino
Message from your NRH Library
We’d like to take a moment to thank you for all of your adaptability and patience during this evolving situation. We know that it can be confusing having our current services change so frequently, so we wanted to send a comprehensive list of all of the current changes.
- The Library is closed until April 1, 2020.
- Curbside pickup is no longer available.
- As of 9:00 a.m. March 18, our book drop is now closed.
- Please do not return any Library materials at this time. We are working to extend all current due dates, including interlibrary loans.
- No fines will be accrued during this closure.
- The Library will suspend all meeting room bookings, events, classes, and programs through May 1, 2020. This includes storytimes and toddler time.
Thank you for your patience as we work to best serve you during this challenging time. We are floored by the outpouring of support so far and are grateful for the opportunity to serve the North Richland Hills community.
March 17, 2020 Update
Message regarding Trash Service
The City of North Richland Hills and Republic Waste Services are asking residents to make sure that all household trash is bagged and tied before placing it in your trash can or on the curb. Doing this helps to protect our trash collectors from the spread of germs and also keeps litter out of our neighborhoods. Since recyclables are collected by an automated truck, they do not need to be bagged and you can continue placing directly into your recycling cart. As trash and recycling service continues, Republic Waste is committed to the safety of our community and their employees and appreciates your cooperation.
Message from NRH Municipal Court
All court hearings through April 1 have been reset. Any who was scheduled to appear in court during this time will be notified by mail of their new court date and time. Please keep an eye out for this mailing and contact the court at 817-427-6700 with any questions.
March 16, 2020 Update
Message from your NRH Police & Fire Departments
In an effort to protect our employees and the citizens we serve, our teams have implemented enhanced screening procedures when you call for assistance. Our dispatch team has additional screening questions and would like to know if you have experienced fever, a cough, or any recent travel. The responding paramedics or officers may be seen wearing extra Personal Protective Equipment (PPE) as a precautionary measure to keep you, as well as our team, safe. We’re all in this together, and we remain committed to our duty to serve this community by providing 9-1-1 dispatch services, as well as emergency police, fire, and EMS services without interruption. During the closures and recommendations of reduced public exposure, please consider using some of the online resources we have available. Many of the things you come to our main headquarters for can be done via computer. You can also file non-emergency police reports by phone – just call dispatch 817-281-1000.
March 13, 2020 Updates
Declaration of Disaster
This evening, North Richland Hills Mayor Oscar Trevino signed a Declaration of Local Disaster for public health emergency to minimize the potential impact of COVID-19 (Coronavirus) in our community. The declaration enables the City of North Richland Hills to become eligible to seek emergency assistance if needed in response to impacts of the global outbreak of COVID-19. There are no reports of coronavirus in North Richland Hills currently and we are making every effort to keep it that way. The declaration of disaster will last for the next seven days unless otherwise extended by the City Council.
Both President Donald Trump and Governor Greg Abbott issued National and State emergency declarations earlier today allowing federal and state assistance to areas affected by COVID-19 as it continues to impact the United States. Tarrant County Judge Glen Whitley has also signed a declaration of local disaster due to a public health emergency. A public health emergency declaration assists federal, state and local government in securing supplies, equipment, and funding to respond to and recover from emergencies.
NRH Facility Closings
After an extensive review of all city operations and in accordance with recommendations by Tarrant County Public Health Department issued March 13, 2020, the following City of North Richland Hills facilities are closed to the public effective at the close of business on Friday, March 13 and will remain closed until April 1, 2020. All city business is encouraged to be conducted online, by email, or by phone. All NRH Police and Fire operations remain unchanged. Please see the listings below.
The following facilities are closed to the public until April 1, 2020:
- NRH City Hall, 817-427-6000
- NRH Water Department, 817-427-6200
- NRH Municipal Court, 817-427-6700
- NRH Animal Adoption & Rescue Center, 817-427-6570
- NRH Neighborhood Services, 817-427-6650
- NRH Development Services (Permits & Inspections), 817-427-6300
- NRH Library, 817-427-6800
- NRH Centre, 817-427-6600
- NRH Grand Hall, 817-427-6640
- Richland Tennis Center, 817-427-6680
Additional NRH closures and cancellations:
- NRH Senior Center closed until May 1, 2020
- City sponsored special events cancelled through May 1.
- Library meeting room bookings, events, classes, and programs are suspended through May 1. This includes storytimes and toddler time.
- NRH Centre indoor recreation programs and classes canceled until May 1.
- All NRH athletic fields, athletic field reservations, and pavilion reservations are canceled and closed until April 1. Please contact 817-427-6620 for athletic fields and pavilion information.
Please visit our department directory for contact information. Call the department directly or call 817-427-6000 to be directed to the appropriate personnel. Frequent evaluation of operations will be ongoing and any extension of these closures will be communicated through this website and city social media pages.
Our number one priority remains the well-being of our citizens and employees. The City of North Richland Hills is taking every possible precaution to protect our community. The City of North Richland Hills is working closely with the Tarrant County Public Health Department, the CDC and Texas Department of State Health Services to stay up to date on this evolving situation through daily conference calls. We are also updating our response / contingency plans and providing outreach and education as needed to ensure North Richland Hills is prepared to deal with COVID-19. All citizens are encouraged to follow the CDC guidelines concerning the COVID-19 virus listed below. If you have questions regarding COVID-19 or public health issues, please call the Tarrant County Coronavirus Hotline at 817-248-6299.
Stop the Spread of Germs - March 5, 2020
Tarrant County Coronavirus Hotline: 817-248-6299
While North Texans remain at low risk for the novel coronavirus (also known as COVID-19), health officials recommend everyday preventive actions to stop the spread of germs and stay healthy.
Coronaviruses are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Severe Acute Respiratory Syndrome. A novel coronavirus is a new strain that has not been previously identified in humans. At this time, CDC believes that symptoms of COVID‑19 may appear in as few as 2 days or as long as 14 days after exposure. Patients with COVID‑19 have reportedly had mild to severe respiratory illness. Symptoms can include fever, cough and shortness of breath.
The best way to prevent the spread of respiratory viruses, including coronavirus and influenza, is to practice everyday preventive actions:
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing or sneezing. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60 percent alcohol.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
The City of North Richland Hills is working closely with the Tarrant County Public Health Department, the CDC and Texas Department of State Health Services to stay up to date on this evolving situation through daily conference calls. We are also updating our response / contingency plans and providing outreach and education as needed to ensure North Richland Hills is prepared to deal with COVID-19.
For more information regarding novel coronavirus activity in the United States, please visit the following websites:
If you have questions, please call the Tarrant County Coronavirus Hotline at 817-248-6299.