This form is for reporting non-emergency issues or concerns. To report water emergencies, contact the Public Works Service Center at 817-427-6440. (Hours are Monday – Friday from 7:30 a.m. - 4:30 p.m.) After hours, please call dispatch at 817-281-1000 to report a water emergency. They will contact the appropriate staff to respond.
If you have questions or concerns about your water bill, please call 817-427-6200 during normal business hours.